BOOK SCOOTERS

​You must verify that your vacation rental or property management company permits both the use and parking of mopeds within their community.

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Refunds, Cancellations, and Return of Deposit/funds Policy: (a) It is your sole responsibility to verify your lodging allows the use and parking of the rental Vehicle before completing the rental transaction. No refunds will be issued if you fail to confirm this and later discover that the rental Vehicle is prohibited. (b) Cancellations require confirmation via direct email, phone call, or text message from a Ride or Tide Inc., d/b/a Sandpiper Scooter Company, employee. Cancellation requests will not be considered valid until confirmation is received from our staff. Customers should allow 24 hours for confirmation of their cancellation. We recommend submitting cancellation requests as early as possible to ensure timely acknowledgment and processing. (c) Force Majeure Clause/Inclement Weather: No refunds will be given due to weather, natural disasters, or other circumstances beyond your control or the control of Ride or Tide Inc., d/b/a Sandpiper Scooter Company. (d) Other Cancellations: (i) More than 7 days before reservation: 100% refund, minus a 3% credit card processing fee. (ii) 6 days to 24 hours before reservation: A 50% refund, minus 3% credit card processing fee. (iii) Less than 24 hours before reservation, same-day, or no-show: No refund will be issued. (e) Return of Deposit: Deposits will generally be processed within 7 days after the end of your reservation. The return of some deposits may take additional time depending on the payment method used.